Shipping Policy
“`Information regarding order processing, shipping timelines, and delivery expectations.
“`Order Processing
Most orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays may require additional processing time.
Shipping Confirmation & Tracking
Once an order has shipped, tracking information will be provided when available. Customers are responsible for monitoring shipment progress using the provided tracking details.
Delivery Timeframes
Delivery times vary based on destination, carrier performance, weather conditions, and other factors outside of our control. Shipping estimates are not guaranteed delivery dates.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Rize Research Labs is not responsible for delays or delivery issues resulting from incorrect addresses submitted during checkout.
Lost or Delayed Shipments
If a shipment appears lost or experiences significant delays, please contact support@rizeresearchlabs.com. We will work with the carrier to investigate and determine available resolution options.
Need Assistance?
Questions regarding an order or shipment? Our support team is here to help.
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